Welcome to SJ Approved Used Cars website privacy notice.
SJ Approved Used Cars respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how SJ Approved Used Cars collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to a newsletter or purchase a service.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller
SJ Approved Used Cars is the controller and responsible for your personal data (collectively referred to as 'Company', 'we', 'us' or 'our' in this privacy notice).
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
Contact details
Our full details are:
Full name of legal entity: SJ Approved Used Cars
Name of data privacy manager: Spencer Eke
Email address: enquiries@sjapprovedusedcars.co.uk
Postal address: Unit 6 Brookfield road Burbage Hinckley, Leicestershire, LE10 2LL
Telephone number: 01455271838You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
● Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
● Contact Data includes billing address, delivery address, email address and telephone numbers.
● Financial Data includes bank account and payment card details.
● Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
● Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
● Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
● Usage Data includes information about how you use our website, products and services.
● Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
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How is your personal data collected?
We use different methods to collect data from and about you including through:
● Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our services;
- make an enquiry;
- create an account on our website;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us some feedback. -
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
● Where we need to perform the contract we are about to enter into or have entered into with you.
● Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
● Where we need to comply with a legal or regulatory obligation.Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest To register you as a new customer (a) Identity (b) Contact Performance of a contract with you To process and deliver your enquiry, request or order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us (c) Manage financial applications (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services) To enable you to partake in a prize draw, competition or complete a survey (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our services, to develop them and grow our business) To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy) To use data analytics to improve our website, services, marketing, customer relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) To make suggestions and recommendations to you about services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile Necessary for our legitimate interests (to develop our services and grow our business) Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
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Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
● External Third Parties as set out in the Glossary.
● Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International transfers
We do not transfer your personal data outside the European Economic Area (EEA).
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Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
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Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
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Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. (Please see the glossary for more detail)
● Request access to your personal data.
● Request correction of your personal data.
● Request erasure of your personal data.
● Object to processing of your personal data.
● Request restriction of processing your personal data.
● Request transfer of your personal data.
● Right to withdraw consent.If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
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Glossary
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
THIRD PARTIES
External Third Parties
● Service providers acting as processors or joint controllers who provide finance, website, IT and system administration services.
● Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
● HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a 'data subject access request'). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data's accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
● Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
● Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
● Technical Data from the following parties:
(a) analytics providers;
(b) advertising networks; and
(c) search information providers.
● Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
● Identity and Contact Data from data brokers or aggregators.
● Identity and Contact Data from publicly availably sources.
Customer Reviews
Very helpful staff, reece was a true gent from start to finish, answered all questions quickly & honestly! No hidden surprises or weird sales tactics.... Read More
Conna
Recently made a purchase on a stunning M4, Reece was very patient went through everything infact above & beyond, sent videos & images as requested, wa... Read More
Dan
Both myself and my partner bought new cars from SJ Approved Used Cars a couple of weeks back. Couldn't have been more pleased with the service we rece... Read More
jenny cane
Couldn't fault these guys at all - bought a Fiesta ST from them and extremely happy with the whole experience. Reece and the team were great; knowledg... Read More
michael myers
Amazing experience selling my car through motorway to these guys. Simon came to collect the car and was really informative with what he was looking fo... Read More
jay lewis
Bought a car from here and Reece went above and beyond to help car had a slight issue when I drove it home spoke to reece and had the issue fixed with... Read More
dean baker
Simon came out to us after selling the car through carwow and made the process simple and easy. Very friendly and informative, happy to help with any... Read More
Simon Cheshire
These guys are a formidable team from start to finish….. My daughters 1st new car We have been looking for weeks trying and testing the car she want... Read More
Tarick NAylor
I bought my Up! GTI from S J Approved used cars, Reece was very helpful, I called before going and he had car out ready when I got there, I wanted a q... Read More
Came to view a couple of cars , very professional and polite . Will definitely be back again... Read More
Such a lovely experience. Spencer and Reece were extremely helpful and even sent me a video of the car I was looking at. They were not pushy salesmen... Read More
Tracey Evan’s
HI there Thank you Simon. You were polite and professional in your approach to buying my car. I used Carwow but wish I had just come straight to you n... Read More
Helen Scoffham
Hello, In the process of selling my car through The Motorway, Simon demonstrated exceptional assistance. He consistently upheld a high standard of pol... Read More
Russell
From start to finish these guys were a pleasure to deal with! I was in Mexico at the time when we first communicated about the car.... sorted me a dea... Read More
Sheldon
Bought a BMW from S J Approved Used Cars in December 2023, would recommend this company to anyone looking to purchase a new vehicle. Reece and colleag... Read More
Katie
Excellent customer service from start to finish.Very helpful staff,kept me informed through whole purchase process,sending videos etc,very pleased wit... Read More
Brian Agland
Bought our Jaguar xf R=Sport from Reece. Reece explained and answered every question we had. The car was clean and ready on time. Unfortunately we fou... Read More
Ross Gillies
Spencer was really helpful and great communication about the vehicle from start to finish I would definitely recommend this company if your thinking a... Read More
Chris
I’d just like to start this review by saying if you’ve seen a car at this garage then don’t delay you can buy with confidence from here. I recen... Read More
Rich
Simon was absolutely fantastic today with helping me sell my car. He was thorough, prosseional and friendly. He had great advise and was very informat... Read More
Natalie Douglas
From the minute I went to view and test drive the car to the minute I picked it up the service was second to none, Spencer and his team were very know... Read More
David Mundy
This should be the standard evey car dealership should look towards! I've never had a better experience on buying a car without all the hassle that ot... Read More
Alistair
Bought a car off Spencer at SJ Approved Used Cars & I’m really happy with the car & the whole purchase. Excellent service from start to finish with... Read More
Rich Cla
I brought a bmw 3 series from this garage and Reece was really helpful and professional and I would deffintly recommend this garage. They seem vey hon... Read More
Amazing Service! Beautiful car really pleased and so happy. Thankyou very much 😃 ⭐️⭐️⭐️⭐️⭐️... Read More
Priya
bought my Scirocco from SJ Approved Used Cars in September 2023, and I couldn't have been happier with the service they provided! Reece and co were ve... Read More
Brought my corsa vxr from this dealership and Reece was amazing start to finish everything went smoothly and the car is In amazing condition, would 10... Read More
Chloe
Good customer service Staff engaged with you All cars kept in good condition No high pressure sales... Read More
Sharon
Reece made the sale incredibly easy and had an answer to all my questions and requests! The car is great and was made available within a day of viewin... Read More
Bought a car off Spencer at SJ Approved Used Cars & I’m really happy with the car & the whole purchase. Excellent service from start to finish with... Read More
Richard
Buying a new/used car can be a very daunting task. Thankfully I had the pleasure of dealing with both Reece and Spencer during my visit to SJ Cars. Th... Read More
Ross
I bought my jaguar xf from SJ Approved Used Cars this week.Can I say the service from start to finish was first class. Would definitely recommend thes... Read More
“I spoke to Spencer over the phone and asked about the car. He explained all the questions iasked him ,we arrange to view the car couple of days lat... Read More
Brown
Couldn’t have asked for better service when buying my car from these guys. Kept me informed every step of the way and made the process really easy.... Read More
Billie
Very welcoming and happy to help, purchased a car from here approx 2 weeks a go and could not be happier with it. Whilst making the purchase any quest... Read More
Harrison
I recently bought a Fiesta ST from Reece at S J cars. The experience from start to finish was smooth and effortless. Reece gave me an accurate and det... Read More
I recently had the pleasure of meeting and doing business with spencer and Reece I can honestly say from my first call to see if a certain vehicle was... Read More
Abi
Purchased an M4 Competition from SJ Approved Used Cars and it was one of the smoothest experiences I've had with a used car garage. Spencer had all th... Read More
Charlie
Ordered a car during a move from Cyprus. The guys agreed to hold the car longer than usual due to my unique situation. Quick and painless process thro... Read More
Connor
Spencer is the only guy I would go to to buy a car, honest and reliable company would give much more than 5 stars. Even my friends have bought from hi... Read More
Jay
Very professional form my initial call about the car to collection. Very attentive and thorough when discussing the detail and other aspects about the... Read More
Peter
The guys at SJ Cars were absolutely fantastic throughout the buying process. At no point did I feel pressured into buying the car, they were extremely... Read More
Mark
Happy with my purchase from start to finish. Staff were very helpful and friendly and a good price on the vehicle itself.... Read More
Joe Taylor
Spoke to Reece about getting a golf R on Wednesday and by Friday I was picking it up. Very polite and genuine guy and the rest of the staff there were... Read More
Tyler Aimed
Dealt with Reece who was a pleasure to deal with ….open and upfront with me about the convertible Audi TT we’d gone to see and we managed to drive... Read More
Mark Williamson.
Hello, I would just like to say a big thanks to you both for the dealings I have had with you. Yesterdays handover of the 208 GTI was great and the ca... Read More
Scott Anderson
“My whole buying experience with Reece was flawless..everything went perfectly. Its the way i like to buy a car,turn up, test drive and bring the ca... Read More
Neil
Just brought a car of these amazing lads very helpful and no pressure what so ever to buy the car. I would 100% recommend these if you’re looking fo... Read More
Craig
Friendly service, really helpful, even gave us free delivery and got the car ready for us fast knowing I had been messed around by a previous dealersh... Read More
Karen
Good service, friendly team, professional, and knowledgeable. Nothing was too much and felt at ease buying the car and the entire process.... Read More
Shane O’meads
Very easy to deal with great px on trade in also had a tyre issue called the company spencer sorted it reece was also great on sale day no hard sellin... Read More
Jerry Cooling
No pressure to buy. Reece was straightforward and agreed to sort out a couple items on the car before buying. Communication was excellent throughout... Read More
Bought a beautiful car from Spencer and the guys. They were helpful, up front and honest and did everything they could to make the whole experience a... Read More
Chris Metcalfe
Awesome dealer. I actually didn’t end up buying the car I wanted (just wasn’t right for me). Reece was very accommodating, wasn’t pushy and gave... Read More
Bought a car from SJ approved cars, the whole experience from start to finish was really smooth, communication was great and couldn’t recommend enou... Read More
Erin Betteridge
Very easy transaction without any of the high pressure sales you get from the big car supermarkets. The car was impeccably cleaned and had a fresh ser... Read More
Ian Boffy
great garage.... I recently bought an Abarth from there and absolutely love her. The staff were very nice, easy to chat to and excellent customer serv... Read More
Sarah Rawcliffe
Spencer and Reece are passionate about what they do and it shows in the customer service they provide. Reece is a pure gentleman. From the moment I pi... Read More
David Ansborough
Proper, honest cars, proper, honest people. It’s immediately obvious on speaking to the people that work here that they love cars, that’s a great... Read More
Peter
called to view a mini clubman salesman was not at all pushy, nice and laid back actually ,went for short test drive and on our return left us to check... Read More
Arthur Stephens
I'd held off reviewing SJ because I think any dealer can sell a car... what I want to review on is is the car in good condition for the money, are the... Read More
David
Our daughter has been saving for her first car so her purchase was considered and significant. After a couple of other "used car dealer" experiences,... Read More
Good morning everyone, I highly recommend this place. I bought a car from this company and I am very pleased with the customer service. Fully proffesi... Read More
The service was fantastic and Spencer went above and beyond during the process of buying and collecting my new car. Will definitely use again for futu... Read More
just brought our 1st car from these guys fabulous friendly service, kept us informed along the way. will defo go again x... Read More
Ann
Purchased our Mercedes CLA AMG last weekend . Would have given you more than 5 * if possible . SJ motors went above and beyond to make us comfortable... Read More
Nikki
w) and so I was proceeding very cautiously. I’d narrowed my search to Audi S1s and decided to test-drive several nearly new ones that I’d seen adv... Read More
The best place to buy a car! I came across SJ Approved used cars when looking on AutoTrader for a used Audi A1. I had been looking for quite a while (... Read More
Flo
I advertised my car on Autotrader and had a call from Rhys the next day. After a quick chat Rhys made an acceptable offer on the car and paid me a hol... Read More
John
Best garage in Leicester My mother's currently in the process of buying a car from these wonderful people Reece especially helped us out with a very g... Read More
Declan Guess
Hi I bought a Peugeot 107 from sjapprovedusedcars and I love it sorry it took so long to recommend you but I’ve been very busy in my new car, I thin... Read More
Karen Marfleet
Hi this is mick . Part exchange my BMW Z4 for a superb Mini Cooper S with spencer and Rhys . Great set of lads. No hard sell Nothing to much trouble c... Read More
Mick
I bought a VW Scirocco from SJ and both Reece and Spencer were very pleasant and professional. No pushy sales. When i experienced a slight problem in... Read More
Rob
Highly recommend spencer and Reece I purchased a Vauxhall Adam so helpful from start to finish love my car thank you for all your help... Read More
Sue
Excellent service. I bought the car as soon as it arrived. They kept me informed on progress re servicing, valeting etc and delivered it a few days la... Read More
Mick
Excellent service. I bought the car as soon as it arrived. They kept me informed on progress re servicing, valeting etc and delivered it a few days la... Read More
Ryan
Excellent service Excellent friendly service and was able to facilitate a same day sale, which was important as I was travelling from a distance. Test... Read More
Excellent sale Selling to SJ through Motorway was very easy! Communication regarding collection was good and payment was prompt... Read More
We was concerned about purchasing a car from a garage after previously having a bad experience BUT we tried SJ Approved Cars and Reece looked after us... Read More
Amanda and Sophie
Trustworthy garage We bought our daughters car from S J Approved Used Cars, we were very pleased with the experIence from start to finish and great af... Read More
From the initial phone call to driving away the customer service was superb. We dealt with Reece who went out of his way to help us, We were travellin... Read More
ruth
Sold car to dealer via motorway, even though motorway listed items that where not on the car (phoned and emailed but they still did not correct listin... Read More
James
First Class The Service was first class very professional company very happy indeed will definitely buy from this company again. Car sold as described... Read More
Ben
Whole process was made really easy going, swift and a delight doing business with. If you’re selling your car then highly recommend SJ Cars Ltd.... Read More
You want to Sell your Second Hand Car, start here I originally looked to use an online second hand website I had used successfully in the past. Unfort... Read More
Keith
Amazing service Guys at SJ approved cars were amazing. Always on hand to help with my queries, fast turn around. Would highly recommend 100%... Read More
Restored my faith in used car dealers I recently purchased a car from SJ Approved Used Cars and it is safe to say that they have restored my faith in... Read More
TOP GUYS, HIGHLY RECOMMEND Recently purchased a BMW and I have to say from start to finish they where fantastic. Nothing was to much hassle and they a... Read More
David
Great guys Fantastic from start to finish. Spencer and the team did everything to make the experience seeming less and stress free. Highly recommend... Read More
Excellent, couldn't fault the experience Excellent service from start to finish - good to deal with ,honest reliable used car sales- A rare find!!!!wo... Read More
Dawn
Well sourced cars, zero pressure sales, helpful and friendly to deal with. From initial phone call to post sale, always very easy to deal with. Friend... Read More
David
Well sourced cars, zero pressure sales, helpful and friendly to deal with. From initial phone call to post sale, always very easy to deal with. Friend... Read More
David
Great service, would recommend! Great down to earth guys. Had the car nearly a month now and very happy.... Read More
Daniel
First Class service!! Great experience start to finish. Spencer and Reece both very easy to deal with. Will happily use again in the future.... Read More
Nissan Primstar
Seamless transaction. Thank you. Immaculately prepped car. Generous p /x allowance. Very easy to deal with. I would recommend to anyone.... Read More
Martin
From the moment I walked into this car sales,I was treated with respect,brought the car after a test drive, Reece and his associates where totally pro... Read More
kerrie
Vauxhall Tigra - Excellent customer service Absolutely lovely guys that work there!! They give you space to get a good look at the car first and then... Read More
Svetlana
no pressure car sales.just how you want to buy a car. no pressure when we arrived.asked if we wanted keys to look at car and left is to browse at our... Read More
Mr knowles
I recently bought a beautiful blue Citroen Berlingo Multispace from SJ Approved Used Cars for run-around/ micro-camper purposes. Reece and Spencer wer... Read More
zara polden
Amazing customer service, Spencer was very efficient and furrow , would highly recommend. Made everything easy , very understanding , live my new car... Read More
Stephanie Tresadern
Literally the best customer service you can imagine. Excellent service, I can't recommend SJ Approved Used Cars enough. Not pushy at all, you can have... Read More
Dawid
Fantastic service and good cars Really good communication, initially by email and then face to face. Good quality and value cars for sale and happy to... Read More
guy
Absolutely fantastic service! Simon took us for a test drive, was in no way pressurising and told us what to look out for in other cars we might go on... Read More
rachel hames
Thank you Spencer and Reece for such great service when purchasing our new car. Arranging delivery of the vehicle, your assistance with paperwork and... Read More
Brilliant, would totally recommend!! They were absolutley amazing. Looked after everyhting and gave a real sense of great customer service.... Read More
tom thomson
Brilliant service top company!! Excellent customer service and care car was as expected and more would highly recommend this dealer pleased with the T... Read More
jimmy skeen
Had my Jaguar XF for a month now, no problems at all. Professional trustworthy car sales(unusual these days). Presented in fine condition, with a full... Read More
John
Bought a Fiat 500 and love it. Car was serviced with full MOT and fully valeted when I collected it. Have just had a small issue with the car and Spen... Read More
Joanne
This place was excellent with us. Very patient while the finance was being sorted out. The car was freshly serviced and motd ready for collection and... Read More
simon
Superb from start 2 finish, this his is now my second car purchased from these guys *fabulous*... Read More
Superb from start to finish. This is now my second car purchased from these guy. ' Fabulous '... Read More
Amy Robertson
I would 100% recommend buying a car from here. After being burned before with buying a vehicle from a garage, I was very skeptical when buying another... Read More
Natalie
Would highly recommend buying a car from here. We had minor things needed looking at and without hesitation Spencer collected the car and got everythi... Read More
Tabatha
Range Rover Sport. Great service from first meeting to completion of purchase. Spencer was very explanatory re details of the vehicle and the agreed t... Read More
Des Barnett
Exceptional personal service. Excellent service from initial enquiry to completion, highly recommend to any prospective purchasers... Read More
Tim Norman
I purchased my little pink fiat 500 from this dealer just before xmas, my Xmas treat to myself. Couldn't fault the service received, not pushy at all... Read More
Penny
SJ Approved Used Cars provided a seamless experience of buying a car, especially with it being my first time, he explained everything thoroughly and w... Read More
Sangeeta Gohil
Spencer sold me a great car. He is very friendly and helpful. I would 100% recommend.... Read More
hannah barsby
Recently bought my car from Spencer, great car and great bloke to deal with from start to finish. Would definitely recommend, and buy from again 👍... Read More
Jake Murray
I purchased Peugeot 207 from Spencer in May 2020. Very helpful and honest. It was pleasure dealing with him. Highly recommended.... Read More
mudassir iqbal
Really pleased with Spencer. There was a problem with the car my son bought and it was rectified quickly with no fuss.... Read More
James Hammond
Very Friendly Service and very clean and well looked after cars. Sticks to his word and is truly an honest dealer. Would use again and highly recommen... Read More
Lewis Griffin
nothing was too much trouble for sj cars, he organised all the paperwork quickly and efficiently, would definitely recommend to others... Read More
teresa G
Buying our daughters first car ,was a good experience.Spencer answered all our questions and made buying the car a good overall experience. Thanks Spe... Read More
jessica A
A positive reassuring experience. There was no pressure selling and SJ went out of his way and beyond to make sure all my questions and concerns were... Read More
mike W
Really positive experience - simple and straightforward and a really good quality service! Would definitely recommend. This was my first time buying a... Read More
emma C
Seen the car on the internet arranged a viewing and drove away the same day as the vehicle was retail ready. would 100% recommend SJ Approved Used Car... Read More
MARGRET W
Very friendly & helpful. Not pushy but there to answer any questions. Left us to look round the car in our own time. All the cars look nice & clean. O... Read More
Daniel W
Spencer was really helpful and let us decide without pushing the sale onto us, let us look through the vehicle fully and was very friendly. Would high... Read More
THOMAS K
Spencer exceed all expectations when purchasing a car from SJ approved used cars. Nothing was to much trouble and it was one of the smoothest transact... Read More
MARK S
Brought a peugeot rcz from SJ Approved cars, Spencer was a great guy, no pressure from him absolutely love the car. Would highly recommend to anyone,... Read More
Darren P
Contact Details
Unit 6Brookfield road
Burbage
Hinckley
Leicestershire
LE10 2LL 01455271838 07393833415 enquiries@sjapprovedusedcars.co.uk